Member Notices

March 24, 2025

Shared Branching is getting more secured with IDCheck, a seamless and secure way to verify your identity in-branch, helping to ensure your account remains protected from unauthorized access. If you bank at one of our branches or a Shared Branch location, a teller can now identify and authenticate members with out-of-state IDs in the branch through a QR code and one-time passcode multi-factor authentication verification. This service will be used in all shared branching locations by 5/1/2025.

How it Works:

1. Scan the QR code located in the branch or visit verify.coop.org.
2. Select your credit union’s name from a drop-down list.
3. Enter your member number and the last four digits of your social security number.
4. Upload a photo of your ID.
5. Take a selfie.

Tip: Save your validation for an even quicker experience next time!

6. Show your one-time passcode to the teller (passcode is valid for 20 minutes).

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January 9, 2025

Due to a system upgrade, our branches and contact center will be closed on Saturday, January 25^th. Online and mobile banking will be available. Debit and credit cards will not be affected by the upgrade.

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